Privacy Policy

We collect the following categories of information:

• ►Information you provide: your name, email address, phone number, dealership name, and any details you submit through our forms, email capture, or when you book a demo.
• ►Booking information: when you schedule a demo, our scheduling provider collects the details needed to book and confirm your appointment.
• ►Automatically collected information: your IP address, browser type, device information, pages viewed, referring URLs, and similar usage data, gathered through cookies and analytics.
• ►Communications: records of your correspondence with us by email, phone, or text message.
• ►Connected account data: if you or your dealership connect a Google or Meta (Facebook) account to Ikonic, the data described in sections 12 and 13 below.

• ►To respond to your inquiries, schedule and conduct demos, and provide the services you request.
• ►To send you information about our services, follow-ups, and offers you have asked to receive.
• ►To measure and improve the performance of our Site and marketing.
• ►To detect, prevent, and address technical issues, fraud, or misuse.
• ►To comply with legal obligations.

The Site uses cookies and similar technologies, including Google Analytics and Google Ads conversion tracking, to understand how visitors use the Site and to measure advertising performance. These tools may set cookies and collect usage data as described in their own privacy policies. You can control cookies through your browser settings; disabling them may affect how the Site works.

We run one SMS text messaging program, for dealership staff. This section describes it, describes the separate texts you can opt into when you book a call with us, and describes how we contact everyone else. Giving us your number as a prospect never enrolls you in the staff program.

Dealership staff (text messages). For employees of a dealership that has a contract with us. Staff opt in themselves inside the Ikonic portal by entering their own mobile number, then entering the 6-digit code we text to that number and checking the SMS consent box on the same screen. Consent is recorded only after the code is confirmed. These messages are transactional: new lead alerts, handoff alerts, catch-up summaries, onboarding messages, and the verification code itself. This program is described in full in our SMS Terms.

People who book a call or contact us. If you book a call or send us your contact information about our services, you agree we may contact you by email and by phone about your request. If you enter a phone number for text notifications when you book, our scheduling tool, Cal.com, texts you confirmations and reminders for that booking. Apart from those and the optional messages below, we do not send text messages to prospects.

Texts about your booked call and our services (opt-in only). Our booking form has a separate checkbox, unticked by default and never required to book. If you tick it, Ikonic Marketing may text you, including by iMessage, about the call you booked (a short hello from our assistant, Iris, a link to a pre-call questionnaire, and reminders) and about Ikonic Marketing's marketing services. Some of these messages are sent by an automated assistant. If you do not tick the box, we will not text you this way. We only text the number you gave us when you ticked it, and we never sell it. Reply STOP to opt out at any time and HELP for help, or email support@ikonicmarketings.net. Message frequency varies; message and data rates may apply. These messages are separate from the staff program above, and opting out of them does not stop email or phone contact about a request you initiated.

For the staff notification program: message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, and reply HELP for help. Opting out of text messages does not stop email or phone contact about a request you initiated.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of text messaging services who deliver the messages on our behalf. Mobile information is never sold.

We do not sell your personal information. We share it only as follows:

• ►Service providers: companies that help us operate the Site and our business, such as hosting, analytics, advertising, scheduling, and CRM providers, who process information on our behalf.
• ►Legal and safety: when required by law, to enforce our agreements, or to protect the rights, property, or safety of Ikonic Marketing, our clients, or others.
• ►Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We retain personal information for as long as needed to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. To make a request, contact us at the email below. You can unsubscribe from marketing emails using the link in any message, and opt out of texts by replying STOP.

The Site may link to third-party websites and tools that we do not control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

The Site is intended for business use by adults and is not directed to children under 18. We do not knowingly collect personal information from children.

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated Policy.

Who this covers. If you are a dealership owner or staff member and you click “Connect Google” in the Ikonic dashboard, you let Ikonic Marketing LLC access parts of your Google account so we can provide marketing services to your dealership.

What we access. Only after you approve on Google’s consent screen, and only the permissions you grant:

• ►Google Business Profile (business.manage): your business locations, hours, description, posts, and reviews, so we can keep your profile accurate, publish posts, and reply to reviews.
• ►Google Search Console (webmasters.readonly): read-only search performance data (queries, pages, impressions, clicks, position) for your verified sites.
• ►Google Analytics (analytics.readonly): read-only website traffic and conversion reports for your GA4 properties.
• ►Google Ads (adwords): the Google Ads accounts you can access, so we can link your account to Ikonic's manager account (or create a new account under it), manage your campaigns, ads, and budgets, and report on results.
• ►Your Google account email and name, to identify which account you connected.

How we use it. To provide the features above for your dealership: profile management, search visibility and traffic reporting, and Google Ads management and reporting. We use Google user data for nothing else.

How we store it. Access and refresh tokens are encrypted at rest in our database. Reporting data pulled from Google is kept only as long as needed to give you reports and service your account.

How we share it. We do not sell Google user data. We do not transfer it to third parties except (a) service providers who host and process it for us under confidentiality obligations, such as cloud hosting and database providers, (b) with your consent, (c) to comply with law or for security and abuse investigation, or (d) as part of a merger, acquisition, or sale of assets. We do not share it with advertising platforms or data brokers, or use it for serving ads, retargeting, or credit decisions.

Limited Use. Ikonic Marketing’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

No advertising or AI training use. We do not use Google user data to target advertising, and we do not use it to develop, improve, or train generalized AI or machine learning models.

Human access. Ikonic staff do not read your Google data unless you ask us to, it is necessary to support your account, investigate a bug or abuse, or comply with law, or the data is aggregated and used for internal operations.

Revoking access and deletion. You can revoke our access at any time at myaccount.google.com/permissions. Revoking stops our access right away. To have us delete the tokens and Google-derived data we hold, follow the steps on our Data Deletion page. We complete deletion within 30 days unless law requires us to keep it.

Who this covers. If you are a dealership owner or staff member and you click “Connect Meta” on your Ikonic onboarding checklist, you sign in with Facebook Login for Business and let Ikonic Marketing LLC access the ad account and Facebook Page you choose.

What we access and why. Only the permissions you approve:

• ►Business assets (business_management, pages_show_list, pages_read_engagement): your Business Portfolio, ad accounts, and Pages, so you can pick the dealership ad account and Page and add Ikonic as a partner on them.
• ►Ads (ads_management, ads_read, pages_manage_ads): to create and manage ads in the ad account you chose and report on their results.
• ►Leads (leads_retrieval, pages_manage_metadata): to receive the lead forms buyers submit on your Page and deliver each lead to your dealership's CRM inbox.

How we use, store, and share it. We use Meta data only to run your dealership’s advertising and deliver your own leads to you. Tokens are encrypted at rest. Lead data is shown only to your dealership and the Ikonic staff supporting you. We never sell Meta data, never use it to target ads for other clients, and never use it to train AI models. We share it only with service providers that host or process it for us, such as our cloud hosting, database, team messaging, and AI assistant providers, under contracts that do not allow them to use it for their own purposes or to train models, or when law requires.

Removing access and deletion. You can remove Ikonic’s access at any time in Meta Business Settings (remove Ikonic as a partner and remove our app under Integrations). To have us delete the tokens and Meta-derived data we hold, follow the steps on our Data Deletion page. We complete deletion within 30 days unless law requires us to keep it.

Questions about this Privacy Policy? Contact Ikonic Marketing at konnor@ikonicmarketings.net. For deletion requests or questions about connected Google or Meta accounts, email support@ikonicmarketings.net.